Although we make every attempt to have items in stock, occasionally we may list inventory as pre-order or backorder, indicating that the item is not in stock. When possible, we will post expected ship dates.

In most cases, you can expect delivery between 3-7 business days after the item is back in stock.

ORDER CONFIRMATION

You will receive an order confirmation via e-mail within two hours of placing your order. This confirmation will provide you with your order number and indicate the total value of the merchandise purchased.

PAYMENTS OPTIONS
We accept Visa, MasterCard, American Express, and Discover cards. Please note that the billing party on your credit card statement will appear as SimnetWork!.

If we are unable to process your credit card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly.

RETURNS & REFUNDS

Non-returnable and non-refundable items:

All sales are final - No Refunds will be given

Download products are not returnable and non-refundable unless otherwise indicated . Any labor, installation services and shipping charges are non-refundable.

SPECIAL POLICY FOR DOWNLOADABLE PRODUCTS

We, simNetwork will provide customers the software products purchased for download. We guarantee the download availability of a product for  15 days from the day of purchase. Within this period of time customers are granted four (4) download processes. Customers shall be responsible for saving and keeping download products after that period of time and simNetwork will not be made liable or held responsible for loss of the product on customers side.